Brian was very courteous and helpful. Most places try to sell you items you may not need like wipers or filters. The honesty was very refreshing.
Brian in service is great to work with. Very easy to work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great.
I got a car detail done here at Speck they went above and beyond, my car looks amazing! They have the best prices around! Brian was very courteous, I will be definitely telling my friends!
I got new tires put on my car and also had an alignment done while at speck. Brian assisted me in Service and was very polite and courteous. I'll recommend Speck to others for sure.
I had an issue with a company called "National Automotive Service Corp." The company told me "My protection plan for my suv would soon expire and then wanted me to renew with their company" I had put some money down to renew this policy. When I talked to Jessi on Feb 18, she told me "this is NOT the company we deal with. Feb 19, when I went to Speck to have my Santa Fe Sport serviced for an Oil Change , Jessi had told me" she had called this company and did some checking with them. ...
Speck is amazing we got screwed over by West Coast Auto Dealers and Speck is going to help us get the issue fixed and Teddy is the one helping us at the Pasco location. Thank you guys for trying to help us in this messed up situation they put us into.
We arrived at Speck Hyundai to review a used Santa Fe. Our salesperson was very well informed about Hyundai's SUV's, so we also reviewed some new models. The Santa Fe Sport that we finally bought really impressed us and the dealer provided an outstanding incentive program. The closing took very little time and we drove away with a new vehicle. Dealer follow up has been very good, and we would be happy to recommend Speck Hyundai to others.
I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn’t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I “thought” was wrong with it. Anyways, I got all the work I needed done and didn’t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven’t really ...
I am from Canada and while my wife and I were traveling to Arizona for the winter we had a small engine fire in Oregon. My car was transported to Speck Hyundai, which was the luckiest thing for me. From the minute it arrived Mike Marchese went to bat for me and eventually was able to get my engine replaced at no cost to me with Hyundai Canada. On top of this he was able to arrange a rental car for me to continue on to my destination in Arizona. Even when we reached Arizona he continued to fight for ...
They do top quality work. I appreciate that they take the time to wash our vehicles . I’ve gone to other service centers and there done in 15 minutes . This is a little concerning to me that they are not bring very thoural I am very happy with the rest I’ve iteceive from you guys .
The sales man was honest and helped us achieve our goal. I’m glad we came to this dealership! It was a smooth and easy process
Brian Pearsall is fantastic. We were in town from Montana and needed emergency service to get our Santa Fe back up and running. Even though it was Saturday and service department was really busy, Brian figured out how to work us in and get the job done, I really appreciate Speck Hyundai and especially Brian. I can't thank him enough! Warren Clements Missoula
They put the customer needs first and we’re willing to make the deal work for us. Trusted Sales team was great to work with
My experience was fantastic, Al Gutierrez went above and beyond to treat me and my family so great. I would definitely buy another car from him and recommend him to anyone looking for a car. Made my experience excellent.
Looking for some specifics, al did his best to meet my needs and didnt try to get me into something i was not comfortable with. It was a pleasent experience.
Because I be lieve it was a great experience. The time I spend was not to long. The people were great to work with. John
Our experience at speck was very nice. The staff was courteous and relaxed. Our salesman, Al, was professional, knowledgeable, honest and ethical. I will most definitely return to speck and tell people.
I found a vehicle I liked on their website, came down to the dealership and Ray helped me out. He made sure I knew what they had to offer in their inventory but didn't try and steer me in any way. The financial part was easy and they were very fair and transparent with what they presented. Thanks for the easy going atmosphere guys.
We are very pleased with Speck, Dustin and Andy had a lot of issues to deal with and went the extra mile to treat us more than fair. I am very thankful for all they have done to make our first new car purchase a wonderful Experience. Feeling very Happy 😊 Thanks Speck!!!
The customer service we received from Dustin was top notch. I’m always a nervous buyer, he made me feel at ease with the entire process. We are completely pleased with our overall expirence.
Great customer service. I didn’t get approved for the car I wanted at first, but they worked with me and at the end I did get the car I wanted ! I was so happy and excited! They put no pressure on me and made me feel very comfortable, didn’t rush me into anything either. Walked me through everything.
I had the pleasure of working with Ray and the team this week. This was my first time buying a car and they made the entire process smooth and easy. All of my questions were fully answered and explained.
Great service by everyone! Especially the salesman who I worked with. He went the extra mile to assure I was getting the best price. Will definitely be coming back in the future!
I went in with a specific checklist on what I wanted and they went above and beyond to find me exactly what I was looking for. Dustin and Andy made the car buying process easy and way less dreadful than I thought buying a car would be. Definitely recommend these guys.
Andy was very respectful and understanding of my budget and helped me find the perfect vehicle. I’m so excited to drive my car everyday.
Great experience working with the salesman. Dustin Rogers made us comfortable and was not pushy. He answers all our questions and was interested in what we wanted.
Would like to thank Mirela for setting up everything and making my daughter's first car purchase a dream come true. This is our second car purchase from this dealership and will definitely be back.
The Speck Hyundai dealership gave me the best experience for my first car. Thank you Dustin and Ross for making the experience fly and worth- while.
I purchased my first car here and it was the best decision I have ever made best costumer service I have ever had would definitely recommend!
I had a great experience at Speck. Andy helped me pick out a car that fit my requirements without pushing me to make a rush decision. Then, once I decided to purchase the car, everyone else who assisted with the process was helpful, answered each question I had, and did not make any part of the paperwork difficult or hard to understand. I highly recommend Speck and would purchase a car from them again!
I felt like we were treated with respect and courtesy at Speck Hyundai. We found a Hyundai dealer in another town with a great deal and asked them if they could meet or beat it, and they did. Friendly staff and made my purchase less stressful.
Dustin Rogers was so helpful! We love him. Honest and truthful and trustworthy. We recommend anyone to seek him out when car shopping. He’s friendly and always goes the extra mile. He’s the best!!
Very friendly. Explained everything in detail. Did not let us leave until we were satisfied that we were comfortable in how everything worked. Had a great experience with Dustin. Will definitely return when in the market for another car
I bought a used scoupe. I traded that in for a 2001 Sonata. i have had that car ever since. It was hard to let it go. Dustin the sales representative was very nice and let me drive a couple of cars. Until I found the right monthly payment for me. He was very patient and seems honest.
Went to so many other dealers.. this was the last one we told Dustin what troubles we were having with everyone else told them what we liked they showed us what was available, did some numbers got what we wanted we are happy they were amazing !!! Dustin and Katie helped us all the way and never gave up on us!!!
Great service and friendly staff. Process took a little long to finish up, but that’s to be expected. Very satisfied and happy with our purchase!
Dustin treated us amazing! We will definitely be coming back next time we need a new vehicle. We got in and out in a timely manner and got everything we wanted. Dustin was hands down fantastic. Go see him if you need a new car!
It was a pleasant experience and very quick. My salesman, Andy P. was awesome as well! I would recommend Andy to anyone. His follow up after the sale was very nice as well
Our entire experience at Speck Hyundai of Tri-cities was amazing! From the test drive and through the entire purchase process Dustin and Jayson were very professional and a great team to work with. I would definetly recommend going in to see these gentlemen if you are looking to buy a car.
Very friendly and made every effort to make this happen for me. Thank you to the dealership for making this an enjoyable experience. So very happy!
Speck was great in working with me on my first finance car purchase! Couldn’t ask for a better team at Speck! I recommend anyone looking for a vehicle to start there!
Such amazing service! Dustin was our sales rep and he was able to find exactly what we needed. Everyone was willing to work with us and our situation. 100% recommend.
Great folks to work with! I was on a time crunch and they got me and out with a smile. Dustin was a salesman I throughly enjoyed talking to....as with everyone at Speck. Thank you Kevin K
We had a bad accident and when we had to buy a new vehicle we were welcomed with opened arms. The guys were polite and informative very pleased with this place and will recommend my friends and family any day.
Mike in service went the extra mile to find my car's blue book value, went the extra mile. Thank you for pleasant kind service!
We took the car in because of an airbag warning light. The fault was traced to the passenger seat airbag sensor. Mike Marchese (Speck Hyundai’s Serve Rep.) informed us the repair would require replacing the passenger seat. We were outside the warranty period and it would cost around $1600. Mike went the extra mile, contacted Hyundai, and was able to get the repair authorized for no cost to us. This is our third Hyundai vehicle, and we continue to be impressed with Hyundai’s commitment to their customers. We’ve dealt with Spec Hyundai for all our vehicles. It’s ...
Mike was a pleasure to work with he was kind and took time with us explaining about the car we purchased would buy a car from him again
Had a rest experience at this dealership. Andy P was extremely helpful and knowledgeable. Easy to find a car, easy to finance! Overall very happy
My husband and I just purchased a brand new car, which is a huge deal for us- the Speck staff was really relaxed and understanding, and really willing to work with our needs to get us in the car. Totally different experience than I've had before. No high pressure sales tactics, just understandable information. Highly recommended working with these guys.
I was kind of sick at the time, and everyone was exceptional. Michael Landon, was especially helpful in all aspects. The process was quick and very efficient . Thanks you guys made this experience an absolute pleasure. Carol Engelhart
We had a great buying experience with Speck. We didn’t feel pressured to buy, Michael was very knowledgeable and able to answer all questions and helped us get into a vehicle that we love!
We had a wonderful experience choosing our Tucson. The whole team worked together to get us into this vehicle and went above and beyond to help us with more than just getting our new car. Everyone was friendly and hard working.
This was not our first experience purchasing a new car but it was the best experience we have ever had. Absolutely top rated! Mike knew the product, listened to what we wanted and needed and educated us along the way. This was an experience unlike any other. From our sales rep Mike, to the sales desk, to finance and put the door. They were able to locate the car of our choice and delived earlier than expected. The GM came out and greated us. This is a first class customer service dealership!
I am truly happy and thankful to everyone I worked with at Speck Hyundai. This will not be the last time I'll be visiting.
Enjoyable experience from some very knowledgeable associates at Speck Hyundai of Tri Cities! Love my new KONA and will definitely send friends and family to see Michael🚘 And shout out to Katie in finance for her help
The salesman Martin was very helpful he wasn’t pushy like you would think salesman are. He answered all our questions and definitely made sure we understand how our car worked before we left the lot. I am very pleased with my purchase I will definitely recommend friends and family.
Awesome experience with Mike Marchese in the service center. Very polite and professional. He explained everything thoroughly and kept me up to date with progress. Thanks so much!
I recently visited the Pasco Speck Hyundai service center. Mike Marchese helped make my trip there a quick and efficient experience. He went above and beyond his duties to see to it that an out of warranty issue was resolved in my favor. This kind of extra effort makes it a pleasure to do business with this shop and it's valued employees. Thank you Mike and everyone who took special care of my vehicle.
When we first arrived we had a gentleman help us that just didn't seems ery interested in helping us and then when we asked for a price on a truck the guy left to check and decided to send Martin to help us. Martin was very attentive and helpful throughout the whole process. He worked hard to get us a great price for our trade in and payments where we wanted them. He is an excellent salesman. We will recommend him to anyone looking for a new car! Thanks Martin!!! The finance guy was awesome as well! He explained ...
Mike made our visit to Speck Hyundai very enjoyable. We test drove several vehicles and he was able to answer all of our questions. We very much appreciated his professional eagerness without any of the typical "pushy salesman" tactics. His approach is honest and straightforward - he put us right at ease.
We have bought multiple cars from Speck and the entire staff is informative, upfront with information, and very helpful. We were able to test drive multiple cars without pressure before deciding on a used car for our daughter.
I had a major prob w/my suv, as oil light was on, after brought my suv up to Speck, I'll be back certain
Well my husband and I came in looking for a pick up... We left in an SUV... They tried there hardest to stick us in a pickup but it wasn't possible they worked with us amazing... We will be going back when we get abother vehicle.
Excellent dealership!! Excellent sales people! Jayson and Ross were very helpful! Also very little pressure 😀 Found the vehicle we needed and Jayson and Ross helped make it happen!
Katie, Andy, Ross and Michael are the best.! Best prices, best vehicles best service in sales and service depts. Check it out. They are the best.
I appreciate the efficient and precise manner I was given an appointment to correct a mechanical problem on my 2003 For Expedition. The professional manner they conduct their repair facility is to be commended.
Our purchasing experience with Speck was excellent. We worked with Josh and Jason, both were extremely helpful and accommodating. We received a great deal on our Santa Fe Sport and will definitely shop with Speck in the future.
I am very satisfied with my vehicle and my overall experience with this dealership. The employees were wonderful and the salesperson was very helpful and insightful when it came to helping me find a good car for the right price. Definitely recommend this dealership to anyone buying a vehicle.
Recall work was done quickly and efficiently. I also had an oil change and tire rotation and all was completed in about 4 hours. I am satisfied with your service department
I have only had my vehicle serviced by Harbor Hyundai in Long Beach, Ca. I was a little nervous but had damaged a tire and needed it taken care of plus service. Great service. Mike was great
This was a great experience, I had contact with Rosie before going to Speck Hyundai. She told me what specials they had available as well as the models that were on the lot. When my wife and I arrived we were met by RJ and took a test drive in a Sonata Sport. It was nice but I really wanted a Limited model as it has several features that I wanted. They agreed to a very reasonable price and ordered the car we picked with the options asked for. The car arrived 4 days later and was ready to go shortly ...
Pablo greeted me outside even though it was freezing! He was honest and helpful so I was comfortable working with him. Pablo was new and Jovanny was a great team player. Both did a great job leading me to purchase a Hyandai and I am thankful for their help.
Great people to talk too! Shows great initiative in selling and seeking what you want once you step foot out of the car! No waiting for someone to come to you.
Mike Marchese went above & beyond to repair our car. Can't say enough good words about this dealership and the service they provide. Just Excellent.
Thank you for your good and honest service. Speck quoted me a price before beginning work on my car and then charged me less when they found out the issue wasn't as significant as was first thought.
Great experiance. Couldn't be any happier. The car is great all round. Plus a gas saver. Might just stick with the Sonata for good.
Mike was great. They were able to get my car in right away. Rates are really affordable. I will highly recommend to friends and family
I had a very pleasant experience purchasing my Hyundai Elantra and I love driving it. It handles very well and has many accessories. The sales staff was very helpful and I will recommend Speck dealership to my friends.
From the moment I contacted the dealership to the moment I drove off in my new car, I felt comfortable with everyone who worked there. They were not pushy and answered all my questions. I just love my new car and have been recommending Speck Hyundai to all my friends.
I went to Speck Hyundai one afternoon after seeing a car I was interested in online. Once I arrived, I was helped immediately and took the car for a test drive with Michael. He was very nice and extremely helpful. I came back the next day to buy the vehicle and Jason assisted in my purchase. He let me take it for another test drive and worked with me during price negotiations. I left the dealership with an amazing car at a good price. I wouldn't hesitate to recommend this dealership to others! I appreciated their professional attitude and ...
My wife and I experienced no pressure to buy and all the staff were very pleasant to work with. We are enjoying our new Caravan and the price was very reasonable.
This was our best car buying experience to date. Thank you Speck Hyundai for working so hard to earn our loyalty and for your excellent customer service.
I'm so greatful to have had such a great salesman help me. Thank you so much Jovanny and everyone else at Speck! You guys are amazing!
It was a very satisfactory experience with professional and friendly staff. I appreciated the fact that Jovanny brought my car to Yakima so I wouldn't have to drive back to Sunnyside.
I’ve known Daniel Butter Munguía for about a year and gained our trust from the moment I met him. We intentionally came in looking around for an SUV but wanted nothing that didn’t have leather. Daniel had mentioned the Sonatas and Ive always been interested in one.. and As we were just getting ready to leave, we stepped inside, to look online at more of your inventory .. and there it was, 2018 Hyundai Sonata Sport. He explained everything the car had and for our budget, the car would possibly work. Not to mention, it has comparable space to ...
I went here and they drove me around a 50 mile radius untill I found my truck! Their gas and coffee! The sales guy i originally met didn't know anything about anything, but Everytime I asked a question he would hop on his phone or go find someone that knew the correct answer, this was truly impressive because all the other sales guys I had talked to at other car lots would just give me incorrect or flat out lies in response to my questions.
The best service advisor i have ever dealt with. We will be back for routine service and ask for him every time. He has a lot of automotive knowledge . Speck Hyundai of tri-cities is lucky to have this guy. Happy owners of a 2004 XG 350. See ya at our next scheduled oil change mike.
I was able to purchase the vehicle I wanted now instead of having to wait six months. Everyone was very helpful in making it happen. I am a return customer and am quite impressed and happy with the Tucson.
I would totally recommend this dealership to all my friends and family I have bought two cars from them and had outstanding experience every time thanks Josh Katie and Ross
Juvanny was great and everybody was super friendly. Answered any questions I had and made me feel welcome. Got me comfortable enough with the price, could always be cheaper but I don't feel I over paid much at all
I will definitely be coming back to this dealership for my next vehicle. They made my experience here very pleasant and fast, never in a hurry very helpful and professional. Would like to thank Kate and Jovanny for the great deal they were able to get me.